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Ignore Battery Optimization

Modern smartphones aggressively close background apps to save battery.
While this helps extend battery life, it can also disrupt critical safety services like Fall Detection, Family Tracking, and SOS Alerts.

To ensure uninterrupted emergency protection, the SOS App must be excluded from battery optimization settings.


Overview

Whitelisting (ignoring) battery optimization for the SOS App:

  • Keeps background safety features active and reliable.
  • Prevents the system from force-closing the SOS App during idle periods or aggressive battery-saving operations.
  • Ensures emergency alerts, recordings, and tracking continue even if the screen is off or the device is idle.

Ignoring battery optimization is essential for real-time safety monitoring.


Why Ignoring Battery Optimization is Important

BenefitHow It Helps
Prevents fall detection failuresKeeps motion monitoring active even during deep sleep modes.
Ensures SOS alerts are not delayedAllows instant alert transmission during emergencies.
Maintains real-time family trackingKeeps background location updates consistent and accurate.
Supports automatic emergency recordingEnsures secret recording starts immediately during emergencies.
tip

Whitelisting the SOS App typically has minimal impact on battery life, usually less than 1% battery usage per day.


Features Affected by Battery Optimization

  • Fall Detection Monitoring
  • One-Tap SOS Alerts
  • Family Member Real-Time Tracking
  • Secret Audio/Video Emergency Recording
  • Health Activity Step Counting and Reports

Without proper exemption, your device may silently close these services in the background, affecting your safety.


How to Whitelist the SOS App from Battery Optimization

Follow these steps to exclude the SOS App from battery optimization manually:

  1. Open your device’s Settings.
  2. Navigate to Battery or Battery and Device Care.
  3. Tap Battery Optimization or Background Usage Limits.
  4. Find and select the SOS App from the list.
  5. Choose Don't Optimize or Allow Background Activity depending on your device brand.
  6. Save and exit settings.
View Screenshot

Background Battery Optimization:

Background Battery Optimization

Device-specific notes:

BrandAdditional Step
SamsungGo to Settings → Apps → SOS App → Battery → Allow Background Activity
Xiaomi/MIUITurn off Battery Saver specifically for the SOS App
OnePlusSet Battery Optimization for SOS App to "Don't Optimize"
Vivo/OppoEnable Auto Start for the SOS App under App Management

Best Practices for Battery Optimization Settings

RecommendationWhy It Helps
Check optimization settings monthlySome system updates may reset background app settings.
Keep SOS App excluded from all battery-saving modesGuarantees maximum reliability for emergency features.
Monitor background services occasionallyEnsure fall detection and tracking services remain active after app updates.
Test SOS functionality after changing device settingsVerifies the app can still trigger emergency alerts instantly.

Common Questions

Will excluding the SOS App from battery optimization drain my battery quickly?

No.
The SOS App is highly optimized and consumes very minimal battery even when allowed to run in the background.

Do I have to whitelist the SOS App on all devices?

Yes.
If you use the SOS App on multiple devices (personal, secondary, work), whitelisting should be done individually for each device.

What happens if I don't ignore battery optimization?

Critical services like fall detection, emergency alerts, and background location updates may stop functioning reliably if the device kills the SOS App in the background.

Will ignoring battery optimization affect other apps?

No.
This setting affects only the SOS App individually and does not impact the battery settings or optimization of other apps.


Troubleshooting

IssueSolution
SOS Alerts not sending while phone lockedReconfirm battery optimization is disabled for the SOS App.
Fall Detection stops working after a few hoursCheck if background restrictions re-enabled after a device update.
Live tracking not updatingEnsure background access and battery optimization exclusion are active.
App unexpectedly closingRewhitelist the SOS App and restart the device if needed.

Ignoring battery optimization for the SOS App ensures that critical emergency features stay active and reliable without interruptions.
By exempting the SOS App, you maximize your real-time safety coverage while maintaining minimal battery consumption.

One simple setting change — continuous protection guaranteed.


What's Next

Learn why Phone Call Permission is requested by the SOS App and how it enables one-tap emergency calling.